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Privacy Policy

Introduction
At American Foam Products (“AFP,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when interacting with our website, requesting quotes, or using our services.

Types of Information Collected
We may collect the following personal information:

  • Name
  • Company name
  • Email address
  • Phone number
  • Shipping/billing address
  • Information about your packaging needs or project requirements

Method of Information Collection
We collect information through:

  • Online forms (such as quote requests and contact forms)
  • Direct communication via email or phone
  • Website analytics tools (which may include cookies and tracking technologies)
  • SMS opt-ins when provided voluntarily

Purpose of Data Collection
The information we collect is used to:

  • Respond to inquiries and provide quotes
  • Deliver services and support
  • Improve website functionality and user experience
  • Send updates related to projects, products, or company news
  • Communicate promotions or special announcements (with consent)

Data Security Measures
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure data storage, access controls, and encryption where applicable.

Data Sharing
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website or delivering services, under strict confidentiality agreements.

Information Sharing (SMS Policy)
Phone numbers collected for SMS communications are used only for transactional or requested information. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

User Rights
You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your data, where applicable
  • Withdraw consent to communications at any time

To exercise any of these rights, please contact us using the information below.

Contact Information
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

American Foam Products
📍 753 Liberty St., Painesville, OH 44077
📧 sales@americanfoam.net
📞 (440) 352-3434

SMS Terms & Conditions

SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from American Foam Products, you may receive messages related to the following:

Conversational Messages Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your concern.

Example:
“Message frequency may vary. You may receive up to 6 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from American Foam Products Inc in the following ways:

  • By submitting an online form

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, message and data rates may apply, Messages frequency may vary, you can contact us directly to request removal from our messaging list.

Help:
Need help? Text HELP for assistance. You can also contact us at Phone: (440) 352-3434 OR https://www.americanfoamproducts.com/contact-us/  If you do not wish to receive SMS messages, simply leave the SMS consent box unchecked on your intake forms.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures: